Customer Service

 Who We Are Lakiq is an international B2C e-commerce platform. The company mainly focuses on home furniture. We mainly targets America, Europe, Australia, and the Middle East along with other consu...

 To change your email address: 1. Log in to “My Account” and click on “My Orders”.2. Click "Account Settings".3. Click "Change your email address".4. Enter your new "email address". You can also un...

 We have made it very easy to manage your account information in Lakiq, just follow the steps below. Step 1. Sign In, located in the top right of the page.  Step 2. Click "Setting Account".Step 3. ...

 Go to the “Sign In” page and select "Forgot Password". You can follow the instructions to enter the email address to receive the reset email to create a new password with the link. You can then lo...

 A Lakiq account makes our shopping easier and allows you to 1. Check the status of your current order and track your previous orders.2. Contact customer service in case of doubt, order updates and...

 Your valid mobile phone number and email address are required when you register on Lakiq for the first time. Please ensure you have a correct email address so that you can receive the verification...

 This usually happens when you pay by credit/debit card. 1. Your bank card may not have e-banking functionality. Please contact your local bank service centre for more details.2. Your bank card may...

 There are different payment methods you can choose on our website. We support PayPal, PayPal Credit/Debit Card, more payment methods are being opened. We are happy to accept bank transfers from an...

Cancellation guarantee To cancel an order or change an item that has not been processed, please contact us as soon as possible. If your order has already passed the expected dispatch date and has n...

 Processing Times: 2–4 business days after eligibility is confirmedYou will be notified by email Payment Method DetailsPayPal: Refund appears quicklyCredit Cards: Bank may take up to one billing cy...